Thank you for choosing our products and online courses. We want you to be completely satisfied with your purchase, and we understand that sometimes circumstances may change. Therefore, we offer a refund policy that allows consumers to request a refund within 15 days of their purchase, free of charge.
Please read the following guidelines to understand the details of our refund policy:
Eligibility for Refunds:
Online Courses: All online courses are eligible for a refund within 15 days of the enrollment date.
Refund Process:To request a refund, please contact our customer support team via email or phone. Include your order number, product/course details, and the reason for your refund request.Our customer support team will review your request and respond within 2 business days, providing instructions for returning the product or accessing the refund process for online courses.
Refund Conditions: Online Courses: Refunds for online courses will only be granted if less than 20% of the course content has been accessed.
Refund Options: Online Courses: If you are eligible for a refund, we will process it using the same method of payment you used for the initial purchase. It may take a few business days for the refund to reflect in your account.
Exceptions to Refund Policy: Online Courses: Refunds will not be granted if more than 20% of the course content has been accessed, or if the refund request is made after 15 days of enrollment.
Please note that this refund policy is subject to change, and any modifications will be updated on our website. We reserve the right to deny any refund requests that do not meet the outlined criteria.If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you.Thank you for your understanding and cooperation.Girl Gone Mystic - info@girlgonemystic.com